When was the last time you really investigated the health of your chapter house or asked if the home was capable of supporting the experience you’ve envisioned for those living inside? Well, that’s what our assessment practice is designed to help you do. And we’re really good at it. In fact, over the past five years, we’ve walked, crawled, and climbed through over two million square feet of fraternity and sorority housing. In so doing, we’ve certainly learned a thing or two. And through the process, we’ve enabled our clients to make better informed decisions about their facility’s immediate and long term needs, some of which are more easily identified than others. So, what exactly is an assessment? In a nutshell, it’s a checkup, a scoreboard, and a roadmap. The checkup aspect assesses the overall health and safety of the home. The scoreboard helps document how you measure up against your vision and other nearby residential options. The roadmap includes a five year capital expenditure plan that outlines and prioritizes how we get to where we need to be in order for the facility to be a) competitive and b) support the student experience as you’ve defined it. Want to know more? Contact a member of our business development team or call one of our clients to discuss the value they’ve found in our industry best assessment practice.

Project Management


If day to day management is our bread, consider project management our butter. It’s what we do. And we’re really good at it. Each member of our project management team had a life-changing undergraduate fraternity experience. We understand the role the facility plays in creating connection and community. Finding ways to make the chapter house feel like a chapter home is something we take extraordinary pride in. We know that features and amenities matter. By successfully completing over $50,000,000 in new builds and renovations in the past three years alone, our team is equipped with a full grasp of what makes a smart design. We’re also keenly aware of how a facility created and managed with the student experience uppermost in mind is the key to eliminating capacity related concerns. And finally, we understand renovations and new builds have incredibly sensitive time and financial implications. Our team has made a habit of partnering with strong, dependable contractors who do high quality work on time and within budget. By effectively managing each project and strategically supporting the experience and the student, we believe we play a key role in turning a four year experience into a lifelong one.

Further, our team works incredibly hard to create an atmosphere of organization and partnership with all parties involved. Whether it’s a new build, a renovation, or a one room refresh, we work with the architects, designers, and contractors to ensure everyone fully understands the end game, the experience we’re working to provide in the place or space. As importantly, we coordinate and communicate in such a way that everyone engaged in the project understands the timing and financial implications of beginning and ending the project on time and within budget. Sound good? Connect with our business development team to put our experience managing projects – ranging anywhere from $5,000 to $15,000,000 – to work for your new build or renovation!



Need a speaker or facilitator for your next event or someone to help provide education and development for your staff, volunteers, or house directors? Our teaching team may be able to support those training initiatives! We work to be knowledgeable on a wide range of campus and residential trends. Below are a few topics we’ve delivered for others.

  • Creating a Better Experience…For Everyone – Effective Day to Day Facility Management
  • Hey, You! A Little Eye Contact Please! – Working with Today’s Collegians
  • The Five Whys of Facility Improvement – Project Planning and Management 101
  • 18 – 22 Year Olds Live Here? Alone? – The Value of an Effective House Director
  • Maximizing Your Investment – Preventive Maintenance Basics
  • The Tidal Wave Is Here – Trends in Fraternity and Sorority Housing
  • Creating a Roadmap for the Facility’s Future – CAPEX Planning and Preparation
  • The Customer Experience – A New Approach to Supporting and Retaining Your Residents
  • Working with Today’s College Student…and Their Parents – An Introduction to Emotional Intelligence
  • How’s Your House Doing (Financially)? – Facility Financial Planning 101

Don’t see exactly what you’re looking for? Let’s get creative! We’d love to tailor a session and help you preserve the experience through the development of your staff, volunteers and collegiate members.

General Inquiry:

Support: 423-584-6454  |

Steve Ratterman: 423-284-2851  |  Woody Ratterman: 615-815-5958  |  Scott Fussell: 317-376-3793