Day to Day Operational Support
We are ready to take the call for you.
Who is answering the emergency call at 3 a.m.? Maybe it is a water heater that is not heating, a burst water line, or a toilet overflowing. Someone needs to answer that call.
CSL Management has qualified staff on call 24 hours a day, seven days a week to answer emergency calls. We are also here to respond to all the operational needs of your chapter facility.
How we support your chapter facility operations:
Safety and Support
Dedicated service line providing 24/7/365 support
Serve as the primary point of contact for day-to-day house operations
Repair and maintenance coordination
Coordination and tracking of life safety inspections and occupancy requirements
Identify and manage preventative maintenance needs
Negotiate and manage vendor partnerships and contracts
Winter and summer maintenance planning and execution
House Director support services
Assist in recruitment through job postings and initial interviews
Stewardship & Reporting
Do you know what is happening at your chapter houses? Can you see your data in real-time to understand issues, track costs, and recognize trends?
We continuously improve processes and have invested in the right technology to provide our clients with relevant and timely data on their chapter facilities. Talk with us about how these systems can help advance your chapter facility operations.
CSL has got you covered with our experienced team of managers:
Invoice approval and payment processing, including W9 and Certificate of Insurance tracking
Site visits, including written condition reports, and board consultations
Budgeting
Financial management
Record keeping and tracking
Housing agreement/contract administration for members
Data management
Historic Archives
Allow CSL to free up your time. You won’t be fielding calls during dinner on Thursday night or as your child scores a goal during Saturday morning’s soccer game. No longer will you be captive to the daily requirements of 24/7 facility operations. Our job is to allow you to be a volunteer again and enjoy what the Greek experience was meant to be.
Let’s manage your brand so you can grow
Your chapter house is a significant piece of your brand. For your letters to be the brand you aspire them to be, and for your members to have the valuable, life-changing experience they’re paying for, you need a partner. Our team closely monitors, maintains, and manages our facilities and quickly responds to their needs on a day-to-day basis. This enables us to provide a living historical record of the facility’s health and offers you the information you need to make a sound, nimble investment decision. Because we’re doing the heavy lifting day-to-day, you now have the time, energy, and desire to coach, mentor, and build into your collegiate members.
