Education Services


Think about some of these topics.


The landscape of education is changing, as are the needs of students. Parents’ expectations are higher than ever. How are you staying ahead of the curve? Who is your go-to resource for staff and volunteer development? Do you need someone to help provide education and development for your staff, volunteers, or house directors?  

Over the past decade, CSL Management’s education team has taught thousands of house directors, volunteers, campus professionals, and headquarter staff members. We focus on everything from boilers to best practices so that you can be ahead of the game with CSL’s exceptional training.  


Join us for the Shelley Sutherland
House Directors Institute!


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Ready to invest in your team?

The following are examples of topics we cover about campus and residential trends.   

  • The Customer Experience – A New Approach to Supporting and Retaining Your Residents   

  • Creating a Better Experience for Everyone – Top Ten Ways to Effectively Manage the Facility   

  • What Happens When...? – A Guide to Disaster Preparedness   

  • The Five Whys of Facility Improvement – Project Planning and Management 101   

  • Maximizing Your Investment – Preventive Maintenance Basics   

  • If These Walls Could Talk - What to Look for During a Daily Walk Through   

  • Working with Today’s College Student and Their Parents – An Introduction to Emotional Intelligence   

  • How’s Your House Doing (Financially)? – Facility Financial Planning 101